Contact Us

We're Here to Help!

Have a question about your order, shipping, product information, or anything else? Our customer support team is always happy to assist you.
Customer Support
📧 Email: support@umexcare.com
🕒 Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Order Support
To help us assist you faster, please include:
Your Order Number
Full Name
Email Address Used for Purchase
A Detailed Description of Your Inquiry
Frequently Asked Questions
Before contacting us, you may find answers on our FAQ page regarding:
Order Tracking
Shipping Information
Returns & Refunds
Product Questions
Response Time
We strive to respond to all inquiries within 24-48 business hours.
Thank you for choosing Umexcare. We appreciate your trust and look forward to serving you!